If you voluntarily provide personal information by contacting us or using one of the Horizons Regional Council's online feedback forms, we will handle your personal information in the ways described below.
If you have any queries or concerns about the personal information that we hold about you please email our Privacy Officer.
If you want to comment privately about the content of the site, or provide content for our news section, you can use the contact us page
If you voluntarily provide personal information by contacting us by phone, fax, email, online feedback form, or any other form of communication, we will:
We do not require the use of any cookies to access information on our site.
As part of our commitment to providing the best possible service, calls between Horizons Regional Council and our customers may be recorded. The purpose of customer call recording is to:
Horizons holds details of recorded calls securely and will only hold this information for as long as necessary for the purpose for which it was collected. We understand personal information is important, therefore we will take all reasonable steps to destroy any call recordings we hold that are no longer needed by us.
The Privacy Officer
Horizons Regional Council
Private Bag 11025
Palmerston North 4442
Email: Privacy Officer
If you are not satisfied with our response to your concern, you can contact the Privacy Commissioner:
Office of the Privacy Commissioner
PO Box 10094
Phone 0800 803 909
Fax 04 474 7590