Compliance monitoring

In response to immediate/emergency issues caused by floods or slips you may need to undertake an activity that would normally require consent. We understand at times like these consents and compliance are not your first priority. There is information below to help you in these situations. If you have any major issues that aren't covered please contact Horizons on toll free 0508 800 800. 

Your welfare and the welfare of your stock is the top priority. If you are at all concerned about regulatory matters please us.

Horizons will be liaising with milk supply companies, Federated Farmers, Beef & Lamb and Rural Support Trust. Horizons also has two staff visiting the worst affected Fonterra suppliers from 22/06 onwards.

Dead stock on private land: Bury stock as best you can and as far away from waterways as possible. If you have significant numbers and need assistance contacting a landfill phone Horizons pollution hotline on 0508 800 800.

Dead stock on public land: District councils will organise removal and cost share with the Region. Unless dead stock are impacting human health removal will be a low priority.

Bridges, culverts and tracks: Replace what you need to and don’t worry about consent issues. It is important that culvert standards are maintained so replace like for like or improved standard if required. In flood scheme areas contact Horizons when replacing culverts.

Key welfare contacts




Detail / Service

Fed Farmers

James Stewart

027 434 9090

Animal welfare / livestock

Rural Support Network

Margaret Millard

06 329 6860

021 329 977

Animal welfare / livestock

Ruapehu/Whanganui Rural Support Trust

Lyn Neeson

07 893 8547

Animal welfare / livestock

Massey University – Veterinary Emergency Response Team

Hayley Squance

0210 511 764

National Animal Welfare Emergency Management

Red Cross


027 231 3457

Bedding / welfare support

Victim Support


027 244 6173

Have volunteers ready to go

Salvation Army

David Daly

027 241 3858

Available between Levin and Wanganui – food etc.



029 953 3006

Support for welfare centers plus on the ground clean up if required.

Housing NZ


021 757 946

Stocktake of affected homes and emergency accommodation needs.

Health (DHB)

Murray Mills

027 444 0761

Access issues for district nursing / vulnerable community health needs


Tania Harris

029 500 6530

Checking in on caregivers / young children

Work and Income

Katie McRedmond

029 239 3589

Anticipating high demand for service

Horowhenua Welfare Contact

Monique Davidson

027 601 1711

Local Welfare Manager

Palmerston North City Council Welfare Contacts

Pita Kinaston

Stephanie Thomson

027 600 70 70

027 253 69 86

Local Welfare Manager

Local Welfare Manager

Palmerston North Welfare Contact

Brayden Austin


Local Welfare Manager

Wanganui Welfare Contact

Lauren Tamehana

027 446 4207

Local Welfare Manager

Rangitikei Welfare Contact

Janette O’Leary

06 327 0099

Local Welfare Manager

Red Cross

Tony Hunt

Sonja De Lange

027 358 2536

027 886 4733

POC Whanganui


Hunterville Response

Judy Klew

027 241 8872

Judy Klew

Manawatu Welfare Contact

Janine Hawthorne

027 289 0752

Local Welfare Manager

Tararua Welfare Contact

Pennie Smith

Paddy Driver

027 446 8736

027 442 2765

Local Welfare Manager

Local Welfare Manager

ACC Whanganui

Heather Williams

027 295 6288

Branch Manager

Work and Income Wanganui Service Centre

Pip Keenan

029 254 4806

Service Centre Manager

Whanganui DHB

Duty Nurse

Simon Ward

027 222 0926

021 192 7844

Urgent issues 24/7

Emergency Management co ordinator

Flooded effluent ponds, sumps and irrigators: Don’t worry if these overtop – there will be no compliance action taken. Horizons realizes that irrigating to land will be difficult until the water table recedes.

Dumping milk: Do what you can to hold milk. If you need to dump it – into effluent ponds are best, if these are flooded onto land, if this is flooded into water. Please advise Horizons if you need to take this action on 0508 800 800.

The compliance inspection of dairy sheds is now cancelled for the remainder of this season – this affects about 50 sheds.

Don’t be concerned about a nutrient management consent that you are working through with Horizons as we understand you may have other priorities post flooding. Horizons will not look to progress this until you are back on your feet.

Advice to bore owners: During a flooding event, contaminated water may infiltrate the well via unsecure headworks and/or a damaged casing which can lead to temporary contamination of the well. The following safety tips will seem obvious to some, but many people assume groundwater is safe from all matter of contamination.

To remediate a groundwater well or bore:

1. Stay away from the well pump while it is flooded to avoid electrical shock

2. Do not drink the water from the well or use it for washing to avoid becoming sick until it has been cleaned

3. Get help from a qualified water well contractor or pump installer to:

Clean and turn on the pump
Flush the well
Disinfect the well
Perform any other necessary maintenance.

Any questions regarding well rehabilitation or water quality testing can be directed to local well drillers or to the groundwater team at 


Horizons will work with relevant Territorial Authorities to remove dead stock on public land around river banks and beaches. If the general public find dead stock in these areas they are advised to make contact with the Horizons Compliance Team via the Pollution Hotline (0508 800 800).

On private land, land owners are advised to bury stock in offal holes in general accordance with One Plan Rule 14-10 which provides guidance regarding offal holes and farm dumps. For larger numbers of dead animals the Horizons Compliance Team will provide advice on disposal on a case by case basis. 

Our work involves:

  • carrying out inspections of activities with resource consents to ensure compliance with conditions
  • assisting with applications for new resource consents
  • responding to and investigating environmental pollution incidents
  • investigating and prosecuting when there is breach of the Resource Management Act 1991 (RMA).

Consent inspections/applications

We assist farmers and industries to obtain resource consents by carrying out site inspections and offering advice to ensure compliance with the RMA. Once a consent has been issued, inspections are carried out to ensure all the conditions of the consent are met. This type of monitoring applies to both industrial and rural properties and for the following types of consents: water takes, discharges to land or water, discharges to air, placement of structures in watercourses, and earthworks. View the gravel extraction return form.

There are fixed charges for these inspections.

For rural properties:

Inspections fee for non-complying consents

Type of non-compliance #3 Per Inspection Charge 2008-2009

Standard Non-Compliance $600
Significant Non-Compliance $1200

Note: There may be additional charges relating to sample analysis, preparation and reporting time.

Information on how to apply for resource consent.

Environmental incidents

We are on-call 24 hours to respond to environmental pollution incidents and complaints relating to environmental nuisance. We assist clean up of potential threats to the environment caused by spills and accidents. Freephone 0508 800 800 24 hours a day to report pollution incidents. We have a series of spill kits on stand-by at all times and these are rolled out whenever a waterway or sensitive area is threatened by an environmental pollution event.

Useful links

This site has very useful, up-to-date material regarding dairy farms, the main environmental concerns and how to manage them. Also includes information about effluent discharges to water and best treatment practices.

Dairy NZ

DairyNZ have also created a series of fact sheets to help famers nationwide build and maintain the riparian margins of streams on their land.

See this site for the basics on applying effluent to land and some practical ways to ensure effluent is managed correctly.

A good site for ideas to reduce water use on farms, particularly during dairy shed wash down.

Dairy NZ - resources to reduce water use

For information and advice about effluent systems.

Dairy NZ - Effluent

For information on effluent pond liners.