Total Mobility will remain operational throughout all COVID-19 alert levels.
On 1 September 2018, Horizons moved to an electronic card system, replacing the paper based pink voucher book and ID card. This new card provides ease of usage for clients and transport operators and enables us to gather accurate data for measurement of the scheme and to identify future improvements.
To be eligible for the scheme, you need to be managing a diagnosed disability or have mobility issues which limit your ability to leave your home. If you drive a car, you can still be eligible for the scheme.
The assessment should not take more than 30 minutes and involves answering questions about your mobility needs and your personal circumstances. Although there may be some clinical questions, this assessment is to establish eligibility for funding. Once you have completed the questions, your assessor will take a photo of you. This photo will be transferred onto your electronic ID card, which will be sent out to you with a letter of acceptance, once approved by the Total Mobility Coordinator (TMC) at Horizons. If the TMC is unsure whether or not you meet the eligibility criteria, you may be required to provide a medical certificate from your doctor. You will be contacted if this is required. You should receive the outcome of your assessment within 10 working days.
The TMS provides subsidised taxi travel of 50 per cent discount up to a specified amount varying across the region, as set out below. Whanganui - $10 Palmerston North - $10 Levin - $10 Feilding - $10 Marton - $5