River height alert call issue

UPDATE 2/6/17: Horizons automated river alert system, that was experiencing technical issues, is now fully operational. 

Horizons' automated river level alert system is experiencing some technical issues which may result in members of the public not receiving a call.

This is a vital service that alerts our communities of rising rivers, and as such we have put in place plans to contact all of the users of this system via the PNCC contact centre this evening. 

Although we are not expecting any significant rainfall or river level rises in the next few days, we ask that members of the public keep an eye on nearby river levels. If anyone would like to double check river heights at any point in time please call toll free 0508 435 663 or check online, in case an expected call is not received. 

We’re currently working on resolving this issue and once the system is fully operational again we will let everyone know.