Horizons public transport networks have mostly returned to regular timetables. Please see our bus notices page for full timetable information.

Government advice is that at Alert Level 2, people can leave home to do more things, however should follow public health measures and consider others around them. In particular, people should keep their distance from people they do not know and who are not in their bubble. This includes onboard public transport. 

Because of this, the network’s capacity is restricted, across both urban and school services.

The Ministry of Health requires the capacity on most buses to be limited, which means there will only be approximately 40% of normal seated capacity – or around 25% of normal total capacity, with standing passengers not permitted.

If you have a choice, we ask that you avoid travelling at our peak times of 7am - 9am and 2.30pm – 5.30pm, weekdays.

We want to keep our community safe. It’s really important that each time you use the bus, your trip details and contact information are recorded. This is so we can provide this information to the Ministry of Health if it is required.  Every time you use the bus, you must either call us on 0508 800 800, or fill in this form.

We really appreciate everyone’s patience and kindness as we work within the limitations in place to keep everyone safe.

For further important information for travelling on public transport during Alert Level 2 see here

At Horizons, we help you get from A to B through the provision of public passenger transport services and a coordinated approach to regional transport planning. In doing so we chair the Regional Transport and Regional Passenger Transport Committees, develop and implement the region's Public Transport Plan, subsidise passenger services in areas where they cannot be provided commercially, coordinate a community road safety programme and manage the Total Mobility service that provides discounted transport for people with disabilities.

Considering our geographical size and low population density, our region is relatively well served by public transport and our buses carry a higher ratio of passengers per head of population than some other similar regions. Our long-term vision is to provide a land transport system that is environmentally sound, safe, efficient, sustainable and accessible. Accessibility of public transport includes being financially affordable, so we subsidise public transport for the elderly, students and beneficiaries.