There are several ways to pay, allowing you to select the option that best suits. These options are also listed on the back of your rates invoice. If you’d rather receive your invoice by email in the future, that’s not a problem. In your invoice you will find a unique code (and a link) you can use to sign up online.
Log in to your Internet Banking. Using the payments section, search for ‘Horizons Regional Council-Rates’ as the Payee. Use your valuation number as the reference following the instruction prompts. You can also manually type in our account number: 02-0630-0024883-005.
This option lets you make regular payments of a set amount. Your total rates and when you decide to set this up will determine how much your payments will be. Please note that you must let us know us if you plan to make automatic payments. Get in touch and we'll help you get set up.
You can pay your rates online with a valid credit card (Visa or MasterCard). Select the ‘Pay Online’ option, input your details ensuring you include the correct valuation number and property address, and submit your payment. Please note that a bank fee may be charged for this payment method.
You can also pay by direct debit in annual, quarterly, monthly or fortnightly instalments by arrangement. Please download a direct debit form, or call us on 0508 800 800 to request one.
Send completed form to: Horizons Regional Council Private Bag 11025 Manawatū Mail Centre Palmerston North 4442 OR email your completed form to rates@horizons.govt.nz
Payments can be made at any of our offices listed below, using credit card, EFTPOS, or cash. For our office opening hours please go to the Contact Us page. Participating NZ Post offices can also take payments, excluding credit cards, as long as you take your rates invoice with you. Palmerston North Regional House
11-15 Victoria Avenue Palmerston North Whanganui Regional House 181 Guyton Street Whanganui Marton service centre Hammond Street Marton Woodville service centre corner Vogel (SH2) and Tay Streets Woodville
We can only process a refund if your account is in credit or if we can clearly see a payment has been made twice or more in error. To apply for a refund, call our team on 0508 800 800 or email rates@horizons.govt.nz. Please have your valuation number and property address on hand. We may require you to provide additional proof of your bank account number or payment. Once we've received all required details, refunds are then processed within ten working days.