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Consents
What do I need a consent for?
To determine if you need a consent please call toll free 0508 800 800 and ask for our friendly Consents team. Common farming activities that often require a consent include;
Flood & Emergency Management
How do I find out information on floodable areas?
If you are looking to purchase a property or are extending your home and want to know how high your floor level should be, our District Liaison Officer can provide you with a hazard report that provides detailed information specific to the property in question based on a 1 in 200 year flood. These reports are free of charge, can take up to 10 days, and can be requested by calling our Customer Services team toll free on 0508 800 800.
General
When are council meetings held?
Council meetings are held every month except for January and July. Please click here to view our calendar.
Long-term Plan 2024-34
Are the comments on Facebook binding? How will social media be measured?
A summary of social media commentary will be provided to Councillors as part of their deliberations, prior to them making their final decisions. Receipt of comments provided through social media cannot be acknowledged – formal submissions are required.
Arawhata Wetland Project
What does the Arawhata Wetland Project (the “Project”) involve?
The Project involves construction of a hybrid engineered and restoration focused natural wetland system to the south of Punahau Lake Horowhenua. The hybrid design involves more natural and less engineered wetlands closer to Punahau, and engineered wetlands in the elevated areas of the site. The engineered part of the wetland still appears ‘natural’ as passive wetlands, but provide higher levels of treatment with a similar footprint.
Water Metering Programme
What is Horizons Water Metering Programme?
Horizons records and processes a range of information about water in our region. This data feeds into research that helps us understand trends and track progress and risk over time. One way we do this is via our water metering programme. This programme collects data via industry reporting and telemetry units attached to flow meters, which are conditions of some water-take resource consents.
Bee Card
Why is my balance 'pending'?
If you have topped up your Bee Card, but not yet tagged on the bus your balance will show as 'pending'. Your money is sitting there, and will show on your account as you've tagged on.
Climate Change
Why are you looking at climate change?
We are addressing climate change because although we are uncertain about the pace and scale of change, we do know that a changing climate is likely to affect our environment, economy, and way of life, and that this must be addressed with urgency. The intent of the risk assessment is to help our region to adapt to a changing climate by identifying where action is most urgently needed. Our community engagement through Social Pinpoint is the first step in the process and will consider hazards and potential consequences in terms of community values and wellbeing.
I have sold my property or land. Why am I still receiving this invoice?
The consent is a legal document that has to be transferred in a property or land sale. We still have your details for this consent so if this has not occurred, please contact us as soon as you can to start the transfer process. Please note that you are still liable for charges until the transfer is made.
Elections
When is the next Local Government election?
Election Day is Saturday 8 October 2022 and voting closes at midday on that day. The voting period starts on Friday 16 September 2022
Buses & Transport
Can I print out larger timetables?
If you head over to our bus timetables page you can print out individual timetables at an A4 size. Alternatively, pop into a Horizons Regional Council office and our friendly team can help you.
Property & Rates
Why do I get a rates invoice for my property?
Property owners in the Horizons region (and everywhere else in Aotearoa) currently pay rates in accordance with the Local Government (Rating) Act 2002.
Can I take an e-scooter on the bus?
Yes, you can. However, they will need to be placed clear of the aisles. If your scooter is in the wheelchair area, please remember wheelchair users have priority.
Who is running the election?
The Electoral Officer has full responsibility for running the election.
Section 36
What does the administration fee cover?
The administration fee contributes to the costs council incurs in undertaking its consenting, monitoring and administrative functions required under the RMA. This includes maintaining consent and compliance information, reviewing annual charges and ensuring information on our databases and files is accurate and current.
Why are you doing a regional climate change risk assessment (RA) if there’s a national one?
The Ministry for the Environment’s national RA focusses on the relative severity of risks and consequences nationally, but does not replace the need for a regional RA. Our risk assessment will be focused on local challenges and is designed to reflect the nature of the Manawatū-Whanganui Region. The regional RA will be used to inform actions plans and policies across the regional, city and district councils. Regional and local RAs are being developed across the country to ensure local challenges are adequately addressed.
Where can I top-up my cards?
You can top up online at beecard.co.nz or on the bus. You can also top up in person at Horizons' offices in Palmerston North and Whanganui.
Why was the water metering programme established?
Managing our region’s water use is one way to ensure we achieve our community outcomes of healthy ecosystems and a thriving economy. It’s a delicate balance between managing our community’s desire to use water resources for commercial purposes, such as water supply, industry, and primary production, which support the regional economy, and our responsibility to sustain them for healthy habitats and recreational use. We have been monitoring water use activity at sites across the region since 2003.
Where will the wetland be constructed?
The Project site is located approximately 3km west of the township of Taitoko (Levin), 6km from the sea (Hōkio Beach) and between Punahau and Lake Waiwiri. The site is accessed via Hōkio Beach Road near the north-east side of the site. The proposed wetland site has previously operated as a 142 ha dairy farm.
What does Horizons Regional Council do?
We are responsible for managing the land, air and water resources within our area. As your regional council we work with communities in the areas of natural resource management, biodiversity and biosecurity, transport, river management, emergency management and regional prosperity. Our work ranges from riparian planting alongside water ways to trapping possums, from designing flood protection to contracting bus services.
Can I submit on something other than what is in your consultation document?
Absolutely. The items in our consultation document are those deemed most significant to our communities however, there may be a particular activity or area in our region that concerns you most and that you would like to let Council know about. You are most welcome to submit on any of our activities.
Managing Natural Resources
Where is Totara Reserve?
Totara Reserve is in the Manawatū District and sits in the foothills of the Ruahine Ranges in the Pohangina Valley. It is used by many people as a recreational area and is a valuable piece of native bush in the Horizons Region. We took over management from Manawatū District Council in 2012 and are continuing to enhance its forest and wildlife, and improve camping facilities, tracks and signage. For more information on Totara Reserve,please click here. To make a booking or for further information regarding Camp Rangi Woods please contact the Tōtara Reserve Regional Park Campground Manager on 021 242 1654. Please note Camp Rangi Woods is not run by Horizons.
Why do I get a rates invoice from my city/district council and Horizons?
Horizons is a completely separate organisation to your city/district council. City and district councils are responsible for community services in your area, such as road maintenance, libraries, recreation areas and land use. Regional councils manage the natural resources, such as land, air and water, across several city and district council territories. We’re also responsible for emergency management, in conjunction with Civil Defence, and provide public transport services to many of our communities. We’ve been sending out rates directly to ratepayers since 2002. Prior to this, Horizons rates were collected on our behalf by the city and district councils. We made the change to direct rating because we believe that you need to know more about how your money is spent.
Why have I received separate invoices for each of my properties?
Customers with more than five invoices can request to receive one invoice for all properties, which also means only one payment will need to be made.
Do I get a response to my submission and if so when could I expect this?
You will receive confirmation that your formal submission has been received. After deliberations and Council’s adoption of the 2024-34 Long-term Plan you will receive a written response with the outcome.
What area do you cover?
The Tararua, Manawatū, Horowhenua, Rangitīkei, Whanganui and Ruapehu Districts and Palmerston North City are within our regional boundary, along with part of the Waitomo, Taupō and Stratford Districts.
What is the Sustainable Land Use Initiative (SLUI)?
Our region’s problems with hill country erosion were sorely exposed during the February 2004 storm event. In response, representatives from our region’s communities and stakeholder organisations have joined together and formed the Sustainable Land Use Initiative (SLUI), which seeks to implement whole farm plans specifically tailored to manage each area of highly erodible land. The aim is to help insure against having to recover from the effects of massive-scale hill erosion in the future. This assists in preventing the silting up of rivers downstream, helping to reduce flooding, and improving water quality.
What is the purpose of the Project?
The Project has been designed to enhance the water quality of Punahau through the construction of engineered treatment wetlands and restoration of previously drained natural wetlands in the Arawhata Stream catchment. Presently, Punahau is one of the most degraded lakes in Aotearoa New Zealand. The Project will also enhance the cultural and ecological values of Punahau and its surrounds.
Can I take my pet onboard buses with me?
Yes, pets are allowed to travel on Connect urban bus services only, provided they meet the following criteria:
Where can I get a Bee Card?
Bee Cards are available from BeeCard.co.nz, Palmerston North Regional House and the Whanganui service centre, by contacting us on freephone 0508 800 800, or on the bus.
Why am I being charged an administration fee?
The administration fee is charged as part of the ongoing costs associated with being a consent holder and having the ability to reserve the right to use or carry out a consent.
Who can I talk to for more information on climate change?
You can email climatechange@horizons.govt.nz to speak further with someone about climate change in the Horizons Region.
What is the name of the Electoral Officer/Deputy Electoral Officer for Horizons Regional Council?
Craig Grant (Electoral Officer) craig.grant@horizons.govt.nz 06 952 2863 / 021 2277 083 Warwick Lampp (Deputy Electoral Officer) wlampp@electionz.com 021 4980517
Who participates in the water metering programme?
Resource consent holders taking over five litres per second (l/s) are subject to monitoring as a condition of their consent. A very small number of consent holders taking under 5 l/s are also subject to specific conditions on their consent.
What are consent holders required to do as part of the water metering programme?
Most water-take consent holders who are subject to monitoring conditions are required to have a telemetry unit fitted to a flow meter on their water-take system. Consent holders are responsible for installing and maintaining the flow meter/s to their water take system. Horizons endorses the use of Irrigation New Zealand ‘Blue Tick’ accredited suppliers for this work. The Horizons Environmental Data team will then connect a telemetry unit to the flow meter. The telemetry units automatically return data measured by the flow meter back to Horizons via the Horizons network.
What type of voting method do you use?
Horizons Regional Council will use the First Past the Post (FPP) voting method. The candidate or candidates that get the most votes win(s).
What happens after Social Pinpoint closes?
This the first time we’ve spoken with our communities about climate change. After we close Social Pinpoint for comments, it will be available for everyone to view for one month before it is removed. We will gather an understanding of how our communities are feeling alongside the information provided to formulate a plan and work with subject matter experts and council staff from across the region to understand what is most at risk in the Horizons Region.
I need to change my address; how do I do this?
If you need to change your address, you will need to let your local city or district council know. They will update this and it will feed back into our system on a weekly basis. Horowhenua District Council 06 366 0999 enquiries@horowhenua.govt.nz Manawatū District Council 06 323 0000 public@mdc.govt.nz Palmerston North City Council 06 356 8199 info@pncc.govt.nz Rangitīkei District Council 0800 422 522 info@rangitikei.govt.nz Ruapehu District Council 07 895 8188 info@ruapehudc.govt.nz Tararua District Council 06 374 4080 (North) 06 376 0110 (South) info@tararuadc.govt.nz Whanganui District Council 06 349 0001 yourcouncil@whanganui.govt.nz If you’ve done this and our information has not been updated, then you can call us on 0508 800 800
Why is the Arawhata Wetland project required?
The water quality of Punahau is very poor. Of the Lake’s tributary inflows, the Arawhata Stream contributes the largest amount of nitrogen to Punahau. Concentrations of nitrate in the Arawhata Stream are higher than the drinking water standard and are likely toxic to a range of fish species. The Arawhata Stream’s median nitrogen concentration (total oxidised nitrogen) is the second highest in New Zealand and the highest in the region. The Arawhata Stream is also the single largest source of sediment and phosphorus to Punahau. This Project is a continuation of restoration efforts at Punahau, alongside the Horowhenua 11 Part Reservation Trust (the Lake Trust) to improve water quality of the lake.
What is the Manawatū River Leaders' Accord?
Led by Horizons, the Manawatū River Leaders’ Accord brings together leaders from community, industry, interest groups, iwi and local government in their efforts to improve the state of the Manawatū River and its catchment. It enables groups to work in partnership with one another, sets clear goals and provides accountability around clean-up actions and activities. Horizons contributes $410,000 per year to this clean-up effort under the Manawatū River Leaders’ Accord. This is funded by ratepayers in the Manawatū Catchment. More information about this work can be found at www.manawaturiver.co.nz.
Which bus goes to the hospital?
Palmerston North Hospital: 101 Airport to Massey 101 Massey to Airport 311 Palmerston North to Feilding 311 Feilding to Palmerston North Whanganui Hospital: 202 Castlecliff via Hospital 210 The Tide
I didn’t receive a submission form in the post. Where do I get one from?
Customer services will have these on hand at each office and can post a form out to the ratepayer.
Why isn’t Section 36 also being charged to my neighbour?
The fees are based on the consent held by the property owner and often neighbours have different consents. If you believe that your neighbour should also be liable for this charge, please provide full details to our customer services team on free phone 0508 800 800 and we will look into it.
How do I contact the Councillors?
Our Councillors contact details are available here on our website.
Why haven't I received a rates invoice?
If you’ve recently bought or sold the property, the required details may not have been forwarded to Horizons yet. When they do come through, we’ll issue you with a copy or a new rates invoice. If you’ve changed your postal address and forgotten to tell us, please let us know. We’ll then issue you with a copy or a new rates invoice.
I have animal pests on my property, can you help?
Our animal pest team are often able to provide different types of traps, and bait depending on what is appropriate. If the animal pest is not included in our pest plan, our pest team can give you helpful advice on what to do. Call our Customer Services team toll free 0508 800 800.
How are you different from the city or district council?
Your city or district council is responsible for community services in your area, like road maintenance, libraries, land use and subdivisions. On the other hand we, your regional council, manage the natural resources in your area. Some of these activities span across several city and district council boundary lines therefore we work closely with other councils on some issues to ensure they are managed to benefit the whole Region.
Which bus goes to the airport?
101 Airport to Massey 101 Massey to Airport 311 Palmerston North to Feilding 311 Feilding to Palmerston North (Girls High and Boys High 311 services will not be affected)
Why do I have to pay Section36 research charges?
Council has determined that consent holders receive individual benefit from the monitoring research that is carried out. The research charges contribute towards the costs incurred by Horizons in researching and identifying the cumulative impact on our environment of all such activities across our region. Information gained from this research can also be used by applicants during the resource consent application process. The annual cost of the water quantity monitoring and research is approximately $5.9 million per year. Of this, thirty (30%) percent is funded by consent holders through Section 36 research charges, with the balance (70%) recovered through the General Rate. This research is essential for our many regional organisations, farms and other industries, who are dependent on this information. The findings enable us to continue to provide communities and users with ongoing services, including water for recreational use, clean drinking water and a healthy habitat for native fish. By maintaining and further developing knowledge of our region’s natural resources, the interests of the consent holder, the needs of the wider regional community and the resource itself are all protected.
I don’t live in Palmerston Nth or Whanganui why am I being asked about bus services in these areas?
You do not need to provide your thoughts on every item included in our consultation document. Some services, such as passenger transport, are targeted rate activities. This means only those who receive direct benefit from a service are rated for it. These have been included in the consultation document due to the significance of change being proposed.
Who is involved in the Project?
A Governance Group to oversee the project has been established, with representation from Horizons Regional Council, Horowhenua District Council, the Lake Trust, Muaūpoko Tribal Authority, Te Runanga o Raukawa, and Ministry for the Environment.
How many constituencies does Horizons Regional Council have?
Horizons Regional Council has eight (8) constituencies. See our constituencies map for their boundaries.
What are you already doing about climate change?
Local government exists to enable local decision making for communities and to promote their social, economic, environmental, and cultural wellbeing – now and for the future. Horizons and the territorial authorities across the region have committed to a collaborative work programme in the face of climate change. As part of this commitment, regional chiefs (mayors and chair) have signed a Memorandum of Understanding and propose to undertake a range of work to build knowledge and understanding of the effects of climate change, and to build resilience across the region. The councils across the region have started to undertake work to tackle climate change. This work includes: Natural Environment
Who installs the required telemetry units?
Horizons Environmental Data team supplies, installs, and maintains these telemetry units across the region. This enables Horizons to verify the water-use data and ensure the units operate properly.
What are the programme’s benefits to consent holders?
Resource consent holders can access their data online via the WaterMatters tool on the Horizons website. The data helps consent holders:
What are the key effects from climate change on our region?
This changing climate is likely to lead to changes in land-use suitability and impacts on primary production. Changing weather patterns, such as a warmer climate, may provide new opportunities for horticulture or cropping in some areas. However, we will also face significant challenges like more frequent and serious flooding. Climate change is not a problem for the distant future: some of these changes are already starting to be felt. By responding now, we can make our communities more resilient and reduce the overall costs associated with climate change. Flooding Changes in extreme weather are likely to increase the frequency and magnitude of flood events. Erosion More extreme rainfall and more frequent storm events are likely to increase soil erosion, particularly from hill country areas. Drought Reduced rainfall and increased evapotranspiration (transfer of water from land to the atmosphere) are likely to increase incidence of drought across the region; particularly to the east of the Ruahine Ranges. Water availability Seasonal changes in rainfall totals are likely to reduce water availability – particularly during the summer months. Projected changes in rainfall vary spatially across the region. It is anticipated that east of the region will get drier, while the north and west will get wetter. Sea level rise and coastal erosion Sea levels are projected to rise – this will impact how we live near and use coastlines.
What is the role of a councillor?
A councillor:
When will construction commence? What does Stage One involve?
It is proposed that the wetland complex will be developed over three stages. Resource consents for the first two stages will be sought in the first instance, with works involved in the third stage to be authorised separately in the future. Construction of the first stage is presently programmed to commence in 2024. Stage One of the Project involves constructing sediment basins, modifications to existing drainage systems on the site, including removal of some drains and deepening and widening of other drains. There will also be planting of native plants, and modification to the existing sediment trap downstream of Hōkio Beach Road.
Where can I pick up a copy of the Palmerston North Urban bus timetable?
From your bus driver, the Tranzit depot on Matipo Street, Palmerston North i-Site, Registry office at Massey Uni, or by popping into the Horizons Palmerston North office located at 11-15 Victoria Avenue, just opposite City Doctors. Otherwise, give our Customer Services team a call on 0508 800 800 and they will be able to post one out to you.
Which areas are in the Horizons Region?
Horizons encompasses the Ruapehu, Rangitīkei, Whanganui, Manawatū, Palmerston North, Tararua and Horowhenua districts, and also some parts of the Taupō, Stratford and Waitomo districts.
How do I report pollution?
By calling our freephone Pollution Hotline on 0508 800 800.
I don’t understand why I have received this information. Do I have to do anything with this?
Horizons Regional Council’s proposed Long-term Plan sets out how we plan on managing the region’s natural resources for the next 10 years. This includes identifying the activities we need to deliver and proposing what rate contribution is required to cover the estimated costs each year. This is then sent out for public consultation, inviting people to have their say through a formal submission process. Our consultation period is the time for you to let Council know if they have got their plan right. Feedback is then considered during a hearing process, where people can talk to their submissions before Council deliberates and then adopts the final 2024-34 Long-term Plan.
Why do I have to pay for Section 36 consent monitoring?
Horizons Regional Councillors have determined through the Annual Plan process that consent holders will be charged a Fixed Annual Preliminary Compliance Charge (FAPCC) for consent monitoring based on the type of activity carried out on site. For sites with more than one consented activity the FAPC will be for the main activity and charged at the time the consents monitoring is carried out by Horizons. For telemetered water takes the FAPCC is charged at the same time as environmental monitoring and research charges as consent monitoring for these sites is ongoing. The FAPCC accounts for costs associated with the first compliance assessment. Any further time required to undertake monitoring of an activity is recovered through additional charges based on actual and reasonable costs. Additional charges (over and above the annual preliminary charge) will also account for extra compliance monitoring (including site visits, sampling, assessment, reporting and follow up processes), which is required as a result of non-compliance with consent conditions. The resource consent annual administration charge fee of $50 (excluding GST) per consent contributes to the costs Council incurs in undertaking its consenting, monitoring and administrative functions required under the Resource Management Act 1991.
Wheelchair accessible buses
Wheelchair accessible buses are low-floored with no steps to climb up, and there is enough room for the wheelchairs to fit. Please note, if your wheelchair takes up a space of more than 700mm wide and 1200mm long and/or has a combined weight (passenger and chair) of more than 240kgs, it cannot be taken on board.
Who gets a rates invoice from Horizons?
Everyone who owns a property in the Horizons Region will get a rates invoice from Horizons.
Why are there additional consent numbers on my invoice this year? Am I being billed twice for every consent I hold?
You have two or additional consent numbers because we moved to a new consents database – this required all existing consents to be renumbered. To avoid confusion we have included both (old and new) numbers this year so that you are aware of the new number. You are only billed for the consent/s you hold or have held this financial year – there is no double billing. Your consent/s are shown on the invoice as: New Consent No ATH-1993000762.00 (formerly 3381).
How do I report a noxious weed?
You can report a noxious weed by calling our helpful Customer Service team toll free on 0508 800 800 and providing your name and contact information with details of the plant pest.
I have a property over 4 hectares, what is this new biodiversity and biosecurity rate?
For properties over 4 hectares, the rating lines below have been consolidated into a new Biodiversity and Biosecurity rate;
How is it funded?
Funding for the project has been provided through the Government’s Jobs for Nature programme. Horizons has been contracted by the Ministry for the Environment to deliver the project. Horizons is committing additional funds and ‘in-kind’ support to the project.
What is the difference between Māori and general constituencies?
Horizons Regional Council has established Māori constituencies. Members of Māori constituencies are elected by those enrolled to vote on the respective Māori electoral roll; similarly members of general constituencies are elected by those enrolled to vote on the respective general electoral roll.
How do we know how climate change will impact our region?
Horizons Regional Council recently engaged NIWA to use global and national climate models to investigate climate change scenarios for our region. This found that climate change could result in both positive and negative effects for the Horizons Region.
What is Bee Card?
A regional integrated ticketing system has been rolled out in the Horizons Region, replacing the old bus card, GoCard. Whanganui started using the Bee Card in December 2019, while Palmerston North, Manawatū, Rangitīkei and Horowhenua started using the Bee Card 20 July 2020. Horizons is one of nine New Zealand regions moving (or have already moved) to the Bee Card. Many of the regions were facing out of date, and increasingly obsolete technology with their bus ticketing systems, while others hadn’t previously had cards available. A consortium of regional councils was formed to make the project more cost effective and ensure robust technology, and shared marketing resources. By all joining together we were able to pool costs and benefits, to get the best deal for our ratepayers. The Bee Card is a welcomed change as the tag on tag off functionality provides us with rich data, some of which we weren’t able to collect previously. This data includes information on passenger use, hot spots along the routes and fare collection, which will be highly beneficial in informing our future network planning.
Who can see the monitoring results?
You can view water-use data at envirodata.horizons.govt.nz. From the WaterMatters section of the Horizons website you can view general water use information such as where flow restrictions are occurring and how actual water use compares to the amount of water consented. Consent holders can look up more specific water use information.
Can I take a bike on the bus?
Yes, buses can carry two bikes at a time, on a first-come, first-served basis. The racks are designed to carry bikes with wheels larger than 16 inches. Electric bikes cannot be carried on bike racks. Bikes are not permitted inside the bus.
How does Horizons use the data it collects for the programme?
The region’s water-use data is collected, validated and processed according to requirements under the Resource Management Act (Measurement and Reporting of Water Takes) Regulations 2010 and National Environmental Monitoring Standards. These robust data sets help inform Council decisions about water allocation, resource availability, and wider catchment health.
What do I do with my old GoCard?
You can dispose of your old GoCard. GoCards are no longer being accepted on buses and we are no longer transferring balances from GoCards onto Bee Cards.
How quickly can we adapt to climate change?
Responding to a climate change will take time. While our first community engagement in this space (using Social Pinpoint) will help inform our work, the results may take decades to be evident.
What are the benefits? Environmental and otherwise?
The Project will result in an overall net environmental improvement relative to the existing environment, including positive effects on water quality, cultural, and ecosystem health values. The Project will result in substantial nutrient reductions (sediment, nitrogen and phosphorous) in the Arawhata Stream catchment as the wetland acts as a capture and filtering system, and in turn within Punahau. Overall ecosystem health will be enhanced through the creation of a new wetland habitat and reduced sediment and nutrient loads within the Lake. It is anticipated that the equivalent of 45 FTEs will be employed in association with the Project over the period ending in mid-2025.
Why are my Section 36 charges based on my maximum authorised daily water take when I do not take my maximum allowance of water?
The terms of your current consent ensure that your right for the full water take amount is reserved. All such charges are based on the maximum authorised daily allowance regardless of the actual volume that the consent holder may choose to take. You may wish to consider varying your consent to a lower consented volume in order to reduce these research charges in the future. This would require a variation to your consent. To arrange this, please contact our Consents team on freephone 0508 800 800.
Why is Horizons' general rate based on capital value?
Regional councils’ general rates may be made on either a land value or capital value basis. We were directed to use the capital value system by the Local Government (Manawatū-Whanganui Region) Reorganisation Order 1989, which established the Council. The Local Government Commission considered the different rating systems during the process of forming the Reorganisation Order and their decision was for the capital system. Other councils in our area (and the rating system they use):
How do I find the River Heights and Rainfall page?
On our home page by using the black box on the right hand side. Otherwise you can find the page in it's entirety under Flood & Emergency Management.
I have looked at the website and found that my increase is more that the average rate increase of 8.0% listed on your submission form. Why do I pay more that the listed increase?
It is important to note that the proposed rate increase is an average only, and actual rates notices will differ from property to property due to factors such as district rating revaluation and specific rating inputs such as river schemes and urban passenger transport rates for certain properties. To find out how the proposed average rates increase for Year 1 translates to your specific property please enter your address or valuation number into our rates search here.
What qualifications and experience do I need to be a candidate?
You must be a New Zealand citizen and be a parliamentary elector anywhere in New Zealand. Other requirements are that:
When I stand for election, can I be affiliated with an organisation or group?
Yes, if you belong to a political party or other group, you may want to identify with them. However, you don’t have to have any affiliations. If this is your situation, you can identify as, ‘independent’ or leave the space blank when you fill out your nomination form. If you do have a specific affiliation, the electoral officer may require a letter of consent from the party, organisation or group giving its consent for you to use the affiliation.
I used to have more rating lines - where have they gone?
Some properties were previously charged for the following rating lines, which are now consolidated into the general rate:
Who can I contact for more information about Section 36?
For all enquiries call 0508 800 800 and they will direct you to a staff member who can help.
What is meant by equalisation?
Each year we get an equalisation certificate from Quotable Value that shows the value of all districts as at the last re-valuation date. This information is used to equally spread the rates allocated by capital value across the districts.
What is an Outer Terminal?
The Outer Terminal (OT) is a normal bus stop. However, it shows passengers that this is the halfway point of the bus route, and the OT departure time, which should help to make it easier to estimate the time a bus will arrive at a particular stop. The OT also represents when the bus changes route number. For example: The below snapshot is of the Springvale/Trafalgar Square bus timetable. The 8:40 AM Route to OT is listed as 203, which is the Springvale route, so the bus heads via Virginia Rd first. Once the bus reaches the OT, which on this route is at the Springvale/St Johns OT, it continues to do the 204 route at 9:00 AM toward Trafalgar Square via Parsons St. The 10 AM bus on the 204 route goes the opposite way.
How is the water metering programme funded?
Until 2024, the programme was funded via a combination of Horizons’ general rate (70%) and Section 36 charges (30%). However, through the 2024-34 Long Term Plan, the Council consulted on and voted to move to a 100% user-pays model, bringing this service in line with our other consent monitoring charges. These charges are listed on page 328 of Horizons Long Term Plan 2024-34.
How will sediment entering the lake be reduced without it smothering the wetland?
The constructed wetland concept design has a sediment pond where the Arawhata Stream currently enters the wetland site. This will allow the larger sized sediment particles to drop from the water column before entering the wetland complex. This sediment pond will be adequately sized to ensure it has the capacity for higher flow events when large amounts of sediment are released. Although not currently shown on the concept design, sediment traps are also planned for the Wheelan and Joblins road drains that enter the property.
Are you involving local iwi/Maori?
Yes, we have already begun conversations with tangata whenua, as their values, local knowledge and mātauranga Māori are important considerations. The regional climate change risk assessment will involve engagement with iwi, hapū and mātauranga Māori subject matter experts throughout the project.
How effective will the wetland complex be at removing nutrients from the water?
The modelled effectiveness of the wetland complex has indicated substantial reductions in sediment, nitrogen and phosphorus. This modelling has been completed using water quality and quantity data collected from the Arawhata Stream and other relevant waterways on the property. The modelling outputs will be further refined during the next design phase for the wetland, as monitoring data continues to be collected on a daily basis by Horizons.
How do revaluations affect rates?
All properties in the region are re-valued on a three-yearly cycle. If your property has been re-valued this year, the value on which your property is rated will have changed. For example if your rates were previously calculated on a capital value of $300,000, however your property has been re-valued to $327,000, then your rates will have been calculated on the $327,000 this time.
Why is the funding model being changed?
The change brings this service in line with our other consent monitoring charges. The charge will cover the costs of running Horizons’ water metering programme, including flow meter validation visits, fault repairs, industry engagement, telemetry and data management associated with water take/s.
If I put in a submission, do I have to attend the hearings and talk to Council about this?
If you would like to speak to your submission in person, please indicate this in the tick box available in the contents section of the submission form. If you don’t want to speak your submission will be read out to the Council on your behalf.
What time period does this invoice cover and how often are they issued?
Your invoice refers to the 12 month period 1 July 2023 - 30 June 2024. These invoices are issued annually, midway through the invoiced period.
I’m having trouble setting up my Bee Card account or registering my card.
Please call us on freephone 0508 800 800 and we’ll talk you through it or email beecard@horizons.govt.nz
How many people do I need to nominate me and who can nominate me?
You need two people to nominate you. A nominator must be on the electoral roll for the constituency for which you are standing, e.g. if you are standing for election to a specific constituency, you must be nominated by two electors from that constituency who are on the electoral roll for that constituency. You are not able to nominate yourself.
When do nominations open?
Nominations open from 15 July 2022 and close on Friday 12 August 2022 at midday. Nominations must be lodged in person with the electoral officer or an electoral official at the council you are standing for or emailed to elections@horizons.govt.nz by the close date. Do not leave lodgement until the last day because if there any problems with the details provided there might be insufficient time to resolve them and you could miss out.
How do I get more information about the Bee Card?
If you have any further questions, please email the details through to beecard@horizons.govt.nz and the transport team will come back to you.
What amount will my rates go up should everything proposed be adopted?
Council are proposing an average rate increase of 8.0 per cent for Year 1, 7.3 per cent for Year 2, and 6.9 per cent for Year 3. It is important to note that this will differ from property to property as rates vary for each district due to factors such as district rating revaluation and specific rating inputs such as river schemes and urban passenger transport rates for certain properties. To find out how the proposed average rates increase for Year 1 translates to your specific property please enter your address or valuation number into our rates search on our website.
What do I get for my money when I pay Section 36 charges?
Cleaner, safer water both now and for the future. Water quantity, surface and groundwater resources are managed to ensure there is an adequate supply for consent holders, the wider community and for aquatic wildlife. By researching the effects of all current resource consents including your own, the Council is able to ensure that such consents can be effectively maintained, while sustainably managing the environment now and for the future. Extensive monitoring is undertaken by the consents monitoring team and other Horizons staff of activities associated with: • District Council, farm and industry water discharges and abstractions • Monitoring land use activities (intensive farming, vegetation clearance and gravel extractions) • Inspecting and assessing data and reporting on the results. Monitoring of your resource consent to determine compliance may include: • Site inspections (these may be tri- or bi-annual, annual or more frequently if required) • Assessing daily or monthly water and gravel abstraction data • Assessment of formal reports sent in by consent holders (quarterly or annually) • Assessing resource consent activities in response to public complaints. This monitoring ensures that resource consent conditions are being complied with and: • Supports fair distribution of the water resources throughout our region • Ensures land use activities are being undertaken in a sustainable manner • The potential for environmental impacts from discharges is minimised.
How much is the water metering programme charge?
From the 2024-25 financial year, an annual charge of $750 + GST will apply to each resource consent associated with a water-take or takes over 5 l/s. A small number of consent holders taking under 5 l/s will also need to pay the charge. The charge is in addition to existing Section 36 charges for surface and groundwater takes.
How can I pay my rates invoice?
We have many payment options available, including bill payment (via online banking), automatic payments, credit card, direct debit, or at the counter of one of our offices. Further details can be found on our website, or on the back of your rates invoice. www.horizons.govt.nz/property-rates/ways-to-pay-your-rates
Will the proposed wetland act in a similar way to the current sediment trap?
No, the current sediment trap is in place to remove sediment from the Arawhata Stream in high flow events. The proposed wetland will remove sediment in sediment traps prior to the Arawhata Stream entering the wetland. The main objective of the wetland is to remove nitrogen from the water. The Arawhata Stream has some of the highest nitrogen concentrations recorded in the Horizons Region and this has a detrimental impact on Punahau.
What will be done with the land that is not being used in Stage One of the Project?
This land will continue to be farmed in some capacity until Stage Two and Stage Three are completed. From 1 of June 2023 the farm is no longer a dairy farm. This will reduce the level of nutrients that are leaching from the property. The farm will be limited to a dry stock and a cut and carry farm system.
Can I pay by automatic payment?
Automatic payments can be set up in two ways:
I no longer use my water take resource consent. What can I do do?
If you wish to surrender a water take consent, please get in touch with us via email Section36Enquiries@horizons.govt.nz or HRCRegulatoryAdmin@horizons.govt.nz or phone 0508 800 800
What are the key dates for the Long-term Plan process?
The consultation period for the 2024-34 LTP took place from Friday 22 March to Monday 22 April. Council adopted the 2024-34 LTP on 25 June 2024, following an extensive consultation period where submitters shared their feedback on key issues. Throughout that period, the 2024-34 Horizons Long-term Plan Consultation Document was made available for public feedback and review.
Why does my invoice have additional charges for non-compliance?
If the consent conditions are not complied with, there are additional charges which are invoiced at the time of the non-compliance. *These charges are typically recovered on a staff time per hour rate.
Where do I get a nomination form from?
Nomination forms are available from:
Do I need to be on the Māori electoral roll or of Māori descent if I am standing for election in a Māori Constituency?
No. To be eligible you must be a New Zealand citizen and your name must be on the Parliamentary Electoral Roll (anywhere in New Zealand). You will need to be nominated by two electors whose names appear on the Māori electoral roll within the area of election for which you are standing. Equally if you are on the Māori electoral roll you can stand in a general ward, and will need to be nominated by two electors whose names appear on the general electoral roll within the area of election for which you are standing.
I'd like to give some feedback on the bus services. Who do I call?
You can provide feedback, along with your name and contact information. To do so, please contact Horizons' Customer Service team on freephone 0508 800 800 or send an email to our Transport team - transport@horizons.govt.nz
Where can I find further information about what Horizons is proposing for their Long-term Plan?
Our webpage here includes electronic copies of the consultation document and supporting information, as well as other information we think may be useful for you to make an informed submission.
What if I'm not taking the water allocated to me under the terms of my consent?
As the holder of a current resource consent, you have established the right to take your specified volume of water. Council policy stipulates that all such charges are based on the maximum authorised daily allowance, regardless of the actual volume that the consent holder chooses to take. If you wish to give up your right to take water, you have the option of surrendering your resource consent, in which case future research charges would not apply. However, if you then choose to resume taking water in the future, you would have to go through the consent application process again. Charges for scientific monitoring of the water apply to all granted consents and continue to be charged, even if you do not take the allocated water.
Do I need a Bee Card if I am a SuperGold, UCOL, IPU and ETC user?
Not yet. For now you just need to show the driver your ID to access free travel. If you are a SuperGold customer and plan on travelling during the hours where you will need to pay, we recommend you use a Bee Card for this.
Can I pay by direct debit?
You can pay by direct debit in annual, quarterly, monthly or fortnightly payments. We can send you a direct debit form or you can download one directly from our website.
Can the wetland be used for carbon farming?
Stage One of the wetland will not meet the requirements for native carbon farming as the species found in this kind of environment do not grow large (tall) enough. The forest species proposed as part of Stage Three could meet the requirements for native carbon farming. This will be considered at the time of construction of Stage Three.
What happens if I no longer own the property?
When selling or transferring ownership of a property it is important to ensure any resource consent details are also transferred. To arrange this, email us on Section36Enquiries@horizons.govt.nz HRCRegulatoryAdmin@horizons.govt.nz or phone 0508 800 800
How is the ongoing maintenance of the wetland going to be paid for?
Costings for on-going operation and maintenance will be refined once detailed design is undertaken. The refined costings to enable ongoing maintenance will be factored into the implementation program.
There's a QR code on my invoice – what’s this for?
Scan the QR code on your invoice and you’ll be taken directly to a credit card payment facility to pay your rates. Simply open your phone or tablet’s camera and tap on the link that appears on screen. Enter the appropriate details from your rates notice, ensuring that your valuation number is correct. Press continue and you’ll then be able to enter your credit card details to make the payment. Please note, bank fees may be applicable to online credit card payments.
Can I still pay the bus fare using cash?
Cash fares are still available but we ask you pay with exact change where possible. The Bee Card fare is cheaper than the cash fare.
Why is my prompt payment discount showing $0 on the rates search?
We are proposing to remove the prompt payment discount as it is inconsistent with Council's guiding revenue and finance principles.
I need to catch two buses to get across town; do I have to pay two full fares?
As long as you are catching the second service within an hour of catching the first one, the transfer is free. If you use a Bee Card this process is automatic.
How much will it cost me to stand?
You will need to pay a nomination deposit of $200 GST inclusive. The funds must be deposited with the Electoral Officer at the same time your nomination is submitted. It is recommended you pay the nomination deposit by online/internet banking (or EFTPOS or cash) noting that cheques are no longer accepted. If you poll greater than 25% of the lowest polling successful candidate (for FPP elections) you will receive your nomination deposit back.
Can I withdraw my nomination as a candidate?
Only if it is withdrawn before the close of nominations. You cannot withdraw voluntarily after nominations have closed. If you decide to opt out, your name will still appear on the voting document. If you do change your mind and decide not to run for election after you have been nominated, let your electoral officer know who will talk through the issues with you. However, if you become incapacitated with serious illness or injury and unlikely to be able to perform the functions and duties if elected to office, you can apply to withdraw on those grounds. You will need verification from a doctor and lawyer about your situation. See your local electoral officer if you need more information about this process.
How can I have my say regarding these Section 36 research and monitoring charges?
Research and monitoring charges are determined by Horizons' elected Councillors following a public consultation process. You can make submissions on Council’s Draft Annual Plan during the consultation process generally in the first third of each year, and during the three-yearly Long-term Plan consultation process. For further information on how to get involved, please contact our Customer Services team on freephone 0508 800 800.
Do I need to register my Bee Card?
We highly recommend that you do as this means you can top up online, manage multiple cards or transfer your balance if your card gets lost or stolen.
How do I sign up to receive my rates invoice electronically?
There is a section on the top right of your invoice with a code and website link. The website link will take you to our provider’s website, where you can sign up to receive your rates notices electronically. Follow the web link and enter your email address as well as the code from your notice. Sending notices via email, rather than via hard copy in the post, helps us create a more sustainable future.
Will there be public access through the wetland? Will there be a pathway?
There has been general support of a trail between Punahau Lake Horowhenua and Lake Waiwiri. The concept proposal has incorporated a walkway into Stage Three of the design.
Help! I've left something on the bus! Who do I contact?
Give Tranzit a call:
Palmerston & Ashhurst: 06 355 4955 Feilding, Levin & Marton Buses: 06 356 4896 Whanganui: 06 345 7100 They look after property left on the bus. Please note no responsibility will be accepted by Tranzit or Horizons Regional council for Lost Property.
I live in Rangitīkei, Ruapehu, and Tararua. Why have the rates for my property increased so much?
All properties in the region are revalued on a three-yearly cycle. QV revalued Rangitīkei, Ruapehu and Tararua properties in 2023 and if you live in these districts, it's likely the value on which your property is rated will have changed. Horizons has a rating system that deals with most rises and falls in property values, and this works. However, in a few cases where property prices rise significantly more than other properties, your rates will go up. The Council has no say in this matter. Any concerns you have need to be taken up with Quotable Value (QV) – the government agency that sets the rateable value of your property.
What species of plant will be planted in the wetland and where are the plants being sourced from?
Plants will be eco-sourced (sourced locally) and the final selection of species will be decided with iwi input. Preference is for species that were historically found across the Project site, in surrounding areas like Arawhata bush block and Waiwiri Reserve, and within the ecological district. The plants will need to be sourced from a range of native plant nurseries in the Horowhenua area due to the number of plants that will be needed over the life of the Project.
How are the Section 36 research charges calculated for water takes?
The charges are set out in the Annual Plan 2023-24. All holders of permits for surface and groundwater takes are charged a $30.63 fixed fee, plus a rate of $0.72 (72 cents) per cubic metre of the authorised maximum daily (not annual) water take volume (as documented in the resource consent). NOTE: Charges in the Long Term Plan are GST excluded.
What is a candidate profile statement?
You may provide a candidate profile statement when you lodge your nomination. This is a statement of up to 150 words containing information about yourself and your policies and intentions if elected to office. The profile statement will be included in the voting packs that all electors receive. If your candidate statement is submitted in Māori and English, the information contained in each language must be substantially consistent with the information contained in the other language. Each language has to be within a 150-word limit. Your profile statement must be true and accurate. The Electoral Officer is not required to verify or investigate any information included in your statement. Your profile can include a recent passport size colour photograph. In addition, your candidate profile statement must state whether or not your principal place of residence is in the area you are seeking election, e.g., ‘My principal place of residence is in the Palmerston North Constituency’, or ‘My principal place of residence is not in the Palmerston North Constituency’. This is not part of the 150-word limit.
Does a criminal record affect a person standing as a council candidate?
No, not at all for city, district, and regional council elections. However, please contact the Horizons Regional Council Electoral Officer for more information: craig.grant@horizons.govt.nz 06 952 2863 / 021 2277 083
Does the bus run on a public holiday?
No services run on Good Friday, Easter Sunday, Christmas Day or ANZAC Day. On all other public holidays, services run as follows: Palmerston North - Weekends and Public Holidays timetable. Whanganui (excluding commuter) - Saturday timetable. Feilding - Saturday timetable. Marton Commuter - No services operate. Levin Commuter - No services operate.
How much of the research am I funding?
The total annual science and research cost to Horizons, including charges for fixed equipment, computer software, laboratory costs, staffing and research undertaken to inform resource management is approximately $5.9 million. Thirty (30%) percent of the cost of water quantity monitoring and research is funded by consent holders through the research charges, with the balance (70%) being funded through the General Rate.
Have rates changed this year?
Based on the work programmes planned for the year, an additional $6.9 million in rates revenue is required for Council to continue doing its core business. This equates to a 11.7 per cent total rate increase across the region for the 2024-25 financial year.
Bus fares for UCOL staff and students?
UCOL students and staff are entitled to travel free on Palmerston North and Whanganui urban services, just show your current ID as you board.
How are the Section 36 research charges calculated for water quality/discharge consents?
The charges are set out in the Annual Plan 2023-24, shown in column 2 of the table below:
NOTE: Charges in the Annual Plan are GST excluded;
Type and Quantity
2023-24
Annual Fee
Discharge to Land <25 m3/day
256
Discharge to Land>25 to 50 m3/day
341
Discharge to Land >50 to 100 m3/day
512
Discharge to Land >100 to 200 m3/day
682
Discharge to Land >200 to 1,000 m3/day
2,274
Discharge to Land >1,000 to 10,000 m3/day
2,558
Discharge to Land 10,000+ m3/day
2,842
Discharge to Water <25 m3/day
Discharge to Water>25 to 50 m3/day
Discharge to Water >50 to 100 m3/day
1,023
Discharge to Water >100 to 200 m3/day
1,364
Discharge to Water >200 to 1,000 m3/day
4,547
Discharge to Water >1,000 to 10,000 m3/day
5,116
Discharge to Water 10,000+ m3/day
5,684
Unspecified Volume Discharge
Land Fill – High impact
Land Fill – Medium impact
853
Land Fill – Low impact
284
Some sites require Council to do more monitoring, therefore, the Tables below show Consent Holders from who Council now recovers additional research charges.
Water Quality Charges for Discharge Consents (in addition to standard charge)
AFFCO Feilding
5,109
Fonterra – Longburn
3,475
Fonterra – Pahiatua
1,746
Horowhenua District Council
4,582
Manawatu District Council
25,807
NZ Defence Force
7,301
Palmerston North City Council
9,456
Rangitikei District Council
27,574
Riverlands Manawatu
4,292
Ruapehu District Council
29,523
Scanpower
2,629
Winstone Pulp
4,998
Consent Monitoring (Contracted)
Tararua District Council
As per contract
How long is the term of the elected member?
Three years.
Is the role I want to stand for full-time or part-time?
This varies between councils and between roles within a council. Ask your local Electoral Officer about a guide to how many hours a week the role encompasses. Councillors generally pair around 20hrs per week of work with another job. This work might involve council meetings, community visits, workshops, reading council documents or writing newspaper columns.
Is the 11.7% increase the same for everyone?
No. It’s important to note that the average rate increase does not mean the same for everyone’s rates. This variance is because parts of our region, Rangitīkei, Ruapehu and Tararua districts, have recently seen changes in property valuations. It’s also important to note that other areas in our region may see a rates decrease for this very same reason. Targeted rates for activities such as river management schemes and passenger transport services also mean your rates invoice may differ from your neighbour’s or those in neighbouring districts.
What are the Section 36 invoices for?
Section 36 charges are an annual charge to consent holders (under Section 36[1] of the Resource Management Act 1991) by Horizons. These charges relate to administration and compliance monitoring of resource consents, and research. Depending on your consent, you may have both compliance and research charges. All consent holders are charged an administration fee.
Bus fares for Massey staff and students?
Massey internal students and staff are entitled to free travel within Palmerston North on any urban or Massey service. Free travel does not apply to extramural students. Massey Students and Staff are required to have a registered Bee Card and apply for the Massey concession throught the Massey Portal to be entitled to the free travel on the bus.
How often will I be charged?
Section 36 charges are levied each year unless the consent you hold is cancelled, expired, or transferred. If your details have changed or you wish to surrender a consent, please contact our Regulatory Administration team on freephone 0508 800 800. If you have recently sold your business (eg. farm or meat processing plant), the resource consents do not automatically get transferred as part of the normal sale and purchase process. To arrange a transfer, please contact our consents team on freephone 0508 800 800. Please note you will continue to receive the compliance monitoring fee and science and research charges for the resource consents until the transfer is carried out.
Bus fares for IPU staff and students?
IPU students and staff are entitled to travel free on Palmerston North urban services, just show your current ID as you board.
How much will I get paid?
The Remuneration Authority determines the salary of the Chair and provides a pool of money for Elected Memberss with a specified minimum remuneration. Each triennium, Council applies weightings to the positions of Committee Chairs and the Deputy Chair to recognise the additional responsibility of those positions. The current annual salaries are: Chair: $147,893 Councillor: $49,012 You can see all the councils’ remuneration schedules by clicking on this link to the Local Government Members (2021/22) Determination. More information about how the Remuneration Authority determines pay can be found here.
My rates have decreased this year – is this correct?
Each year, different parts of our region go through a revaluation process. As part of the equalisation process, which ensures that all house values in the region are based on the same valuation dataset, if you live in another part of the region you may experience a small decrease in your rates. This doesn’t mean our level of service has reduced for you.
Why have you increased rates when the cost of living is already so high?
Council is aware that rates increases aren’t ideal and has worked hard to ensure the increase doesn’t exceed what was already forecast, particularly at a time when things such as inflation and insurance costs are high. Unfortunately, these are the things that affect Horizons too.
Bus fares for ETC staff and students?
ETC students and staff are entitled to travel free on Palmerston North urban services, just show your current ID as you board.
Do I need to be resident in the city, district or region I am standing for?
No, but you must be on the Parliamentary Electoral Roll (anywhere in New Zealand) and provide proof that you are a New Zealand citizen.
What about those people who benefit from this research and monitoring charge but are not charged the Section 36 fee?
All ratepayers, both rural and residential, fund a portion of both the compliance and research charges through the general rating system, including:
How many offices can I stand for?
You cannot stand for both a regional council and one of its constituent district or city councils or a community board.
Was any consideration given to a lower rates increase?
Yes, councillors always consider affordability. However, they also recognised the Council’s need to continue doing its core business, while accommodating for increasing insurance and inflation costs.
I am a serving police officer. Can I stand for council and continue to work as a police officer?
Yes. There are no longer any restrictions on police officers standing for local authority elections, apart from the normal eligibility criteria.
Why is there no prompt payment discount?
While the prompt payment discount was introduced by Council with good intentions, it effectively rewards those ratepayers who can afford to pay in full by the due date at the expense of those who may struggle to pay their invoice from time to time.
I can't afford to pay my rates - what can I do?
If you’re having difficulty paying your rates, we may be able to enter into a payment arrangement with you. Please contact the Horizons rates team for all payment arrangement options. If your request for a payment arrangement is successful and the payments don’t default, then a remission of penalty can be applied. Please call us on 0508 700 800 for more information. If your household is on a low income, you might be eligible for subsidised rates through the government's rates rebate scheme. If you meet the criteria, you can apply for the rebate through your local city or district council.
Can I raise campaign funds from donations to offset electoral expenses?
Yes, you can raise funds from donations to help offset your campaign expenses. There is very specific legislation about donations and expenses which you need to abide by. Refer to the Horizons Electoral Officer for more information if needed: craig.grant@horizons.govt.nz 06 952 2863 / 021 2277 083
How much can I spend on my campaign?
If you stand for more than one position, the amount you can spend is the highest amount for one position. You cannot add positions together to allow you to spend more than the limit. All candidates are required to lodge an electoral donations and expenses return within 55 days after the day on which the successful candidates are declared to be elected (public notice of final results). If a candidate is outside NZ on this day, the return must be filed within 76 days after election result day. If this is not done, the non-return will be advised to the NZ Police. This return needs to be made before a candidate nomination deposit is refunded (if applicable).
How can I start a payment arrangement?
Payment arrangements can be made by emailing us at rates@horizons.govt.nz or giving our friendly Customer Services team a call on freephone 0508 700 800. Alternatively you can download and complete a direct debit form from our website and post it to us at the following address: Horizons Regional Council Private Bag 11025 Manawatū Mail Centre Palmerston North 4442
Is there any other way to get a discount on my rates?
If your household is on a low income, you might be eligible for subsidised rates through the government's rates rebate scheme. If you meet the criteria, you can apply for the rebate through your local city or district council. Another option to avoid having to pay all at once, or incur late payment fees, is to set up a payment plan. Get in touch with us if you’d like to discuss this option.
When is the campaign period?
Election campaigning can start at any time and continue up to and including election day.
Can people already elected onto council use council resources to campaign?
No, elected members cannot use council resources for their campaigns.
What happens if I don't pay my rates?
All property owners are required by law to pay their rates. The final day for payment for all rates is 27 September 2024. If rates are not paid in full, or a payment arrangement is not in place with Horizons, penalties will be charged on 4 October 2024. Please refer to the back of your rates invoice for more information.
Are there any rules about using social media?
Yes. Councils have policies or guidelines for web and social media use related to campaigning. They will not permit council social media pages to be used by anyone (candidates or members of the public) for electioneering or campaigning in the three months before election day. Councils monitor their websites and take down any campaign related posts.
What does ‘authorisation of advertising’ mean?
Election signs are permitted on private property (with the owner’s consent) at any time. The sign must be erected in a stable fashion, not be a hazard to the public or to traffic safety, and must comply with the (local authority district plan/bylaw. For State Highways, signs must meet Waka Kotahi/NZTA rules for any signage. Depending on your local city / district council’s rules, election signs may be permitted on selected council property/road reserves. On these sites, signs can be erected in accordance with the rules, and generally must be removed by midnight Friday 7 October 2022. Ask the Electoral Officer from your local city/district council for more information about your council’s rules.
What is a Targeted Rate?
Targeted rates are for a particular activity or project that benefits specific ratepayers, for example pest plant and pest animal control. These are also referred to as ‘biodiversity rates’.
What is the transport rate?
Everyone pays a Transport Rate that goes towards land transport planning and road safety. Ratepayers who have public transport and Total Mobility services available in their area contribute to this through the targeted passenger services rate.
Where and when can I put up election signs?
I don't use buses. Why should I pay for them?
Having a bus service available gives people without private transport an option for travel. It also means fewer cars on the road and an environmentally friendly transport solution. It can be a cost-effective way of getting to and from town or work, or between towns.
When will election results be known?
Voting closes at midday Saturday 8 October 2022. Progress results (approximately 90 per cent of votes cast) will be known early that afternoon, with preliminary results known on Sunday morning, 9 October 2022. Final results will likely to be declared on Thursday 13 October 2022. All results will be posted on your council’s website.
Can I view the electoral roll?
Yes, the electoral roll will be open for public inspection at your city or district council’s offices and libraries from 15 July 2022 to 12 August 2022.
What is a river or drainage scheme rate? How are they calculated?
A Scheme Rate varies according to the benefit received from stop banks, pump stations, drainage systems and other flood protection facilities. The higher the risk of flooding to your property, the higher the rate you pay as you receive greater benefit from the protection facilities. If you live further from a waterway, you still pay for the benefits of flood-protected roads, shops and services, but at a lower rate.
Can I help people vote or collect their voting documents to send in?
No, candidates or their assistants should not collect voting documents from electors. Each elector should post or deliver their own voting document to the Electoral Officer. It is an offence (carrying a fine of up to $5,000 if convicted) to interfere in any way with an elector with the intention of influencing or advising the elector as to how he or she should vote. Candidates and their assistants should be mindful of this particularly if campaigning occurs in facilities such as rest homes or hospitals.
Why do I pay a House Flood (HF) rate ($611.51) when my neighbours don’t and we both pay rates towards the Lower Manawatū Scheme (LMS)?
The LMS rating system was adopted in June 2009. Since the rate has been applied, there have been a few changes to ensure we’re rating those affected fairly. These changes include:
What is the election date?
The elections are by postal vote. Voting documents will be delivered from Friday 16 September 2022 to Wednesday 21 September 2022. Voters can return their vote anytime from when they receive their voting documents. Votes must be received by the Electoral Officer by the close of voting on midday Saturday 8 October 2022
What is an Uniform Annual Charge (UAC)?
This is a fixed rate applied to ratepayers who benefit from a specific type of work. It is not assessed on capital value like the other general rate. Uniform annual charges per Separately Used or Inhabited Part (SUIP) of a rating unit throughout the region include:
What is a Uniform Annual General Charge (UAGC)?
The UAGC funds a large range of activities that benefit every ratepayer equally. It is a fixed rate that is applied to every rateable property in the region. The UAGC in 2024-25 is set at $48.91 per SUIP.
We own a business in your area and pay rates, but we don’t live in your area – do we get a say in the local elections?
Yes, subject to being eligible to become enrolled as a ratepayer elector and becoming enrolled. Contact your local city or district council.
I turn 18 on Election Day. Can I vote?
Yes, but you need to make sure you have enrolled which you can do provisionally from the age of 17 and it automatically changes when you turn 18. You will also need to apply for a special vote. You can do both if you call your local city or district council.
I own a property in the region but it is not my fulltime residence. How do I get on the Ratepayer Electoral Roll?
You will need to contact your local city or district council to get on the Ratepayer Electoral Roll.
Who decides Horizons' activities?
Horizons has certain responsibilities mandated from Central Government. Council also actively consults with our communities through the Long-term and Annual Plan processes to ensure we represent the wishes of our ratepayers, and utilise ratepayers’ money in ways the community will benefit the most from.
I am on the Māori electoral roll, does this affect who I can vote for?
Yes, if you are on the Māori roll you can only vote for those standing for a Māori constituency.
How do I contact my local councillor directly?
Councillors’ contact information is available in the About section of our website.
I am a student and spend my time in different places. Where should I enrol?
You should enrol where you spend the greater part of your time.
What are Infrastructure Climate Resilience projects?
In 2020 Central Government announced $26.9 million of climate resilience funding for Horizon. This goes toward four projects in:
I am a New Zealand Māori, do I need to enrol on the Māori roll?
Not necessarily. If you are enrolling for the first time you can decide whether you want to go on the Māori Electoral Roll or the General Electoral Roll by signing the appropriate panel on the Parliamentary Elector Enrolment form. However, if you have already made that choice you will have to wait until the next Māori Option period to change, which occurs following the next census, likely in 2023. The last Māori Option period was in 2018.
How do I know whether I am enrolled?
You can check your enrolment status on www.vote.nz. The Electoral Commission will be undertaking a roll update campaign in early July 2022 for the Parliamentary Electoral Roll which forms the basis of our roll for the local authority election. If you do not receive a letter in the post during late June/early July 2022, the chances are you are not enrolled or your details are incorrect.
What is a Long-term Plan?
A Long-term Plan sets the priorities for the next 10 years, as well as which rates are required each year to fund the activities proposed. This may include reviewing original proposals or adding new ones. You can read the latest Long-Term Plan here.
What is Oranga Wai | Our Freshwater Future?
The management of freshwater remains a priority for Horizons, with a particular focus on implementing central government’s Essential Freshwater package. This package includes a revised National Policy Statement for Freshwater Management (NPS-FM), new National Environmental Standards for Freshwater (NES-FW), and Resource Management Act s360 regulations for stock exclusion. For Horizons, this involves various rounds of engagement, and working with tangata whenua and other stakeholders, before notifying a change to the One Plan, our guide to managing natural resources in our region. Notification was scheduled to happen in 2024. However, central government changes mean this is now due by the end of 2027. We decided at a full council meeting in April 2024 to postpone notification until late 2026/early 2027, but we will notify earlier if practicable. We know central government is making changes to these regulations. However, these changes do not mean Horizons will not need to notify a change to the One Plan. Therefore, we still need to do this work. You can learn more about this work here.
How do I enrol to vote in these elections?
You need to complete an enrolment form for this. You can either:
Is it a postal vote and will I be sent my voting documents in the mail?
All local authority elections will be conducted by postal vote. Voting documents will be delivered in the mail between Friday 16 September 2022 and Wednesday 21 September 2022.
I got my voting documents, but my partner didn’t receive theirs.
Contact your city or district council Electoral Officer.
Led by Horizons, the Manawatū River Leaders’ Accord brings together leaders from community, industry, interest groups, iwi and local government in their efforts to improve the state of the Manawatū River and its catchment. It enables groups to work in partnership with one another, sets clear goals and provides accountability around clean-up actions and activities. Horizons is committed to contributing $8.38 per separately used or inhabited part of a rating unit this year to this clean-up effort under the Manawatū River Leaders’ Accord. This is funded by ratepayers in the Manawatū Catchment. More information about this work can be found at www.manawaturiver.co.nz.
I didn’t get my voting documents, so I called and got a special vote. Now I have two documents. Which one should I use?
Use the original and destroy the special vote. The reason for this is that processing an original voting document is much simpler than processing a special vote (a special vote takes a lot more time and more importantly the elector may not have completed the declaration correctly which would make the special vote invalid), hence our advice/preference that the ordinary vote be returned.
What and where is Tōtara Reserve?
Tōtara Reserve is a regional park in the Manawatū District that sits in the foothills of the Ruahine Ranges in the Pohangina Valley. It is used by many people as a recreational area and is a valuable piece of native bush (and the only regional park) in the Horizons Region. We took over management from Manawatū District Council in 2012 and continue to enhance its forest and wildlife, and improve camping facilities, tracks and signage.
I received voting documents for (children, parent) and have Power of Attorney for them can I vote for them?
No – Power of Attorney does not apply to voting on behalf of that person.
What is Accelerate25?
Accelerate25 is the implementation programme which has grown from the Central Government commissioned Regional Growth Study. The study identified a number of opportunities and key enablers to help realise our region’s economic potential. The aim of Accelerate25 is to grow our regional prosperity between now and 2025 and an Action Plan to unlock the opportunities. To find out more about Accelerate25 visit www.accelerate25.co.nz.
I received voting documents for (children, parent) and have Power of Attorney for them. What should I do with the documents?
If they are overseas, you could airmail them to the person or destroy them if that is not practicable. If they are for an elderly parent who is unable to vote, please destroy them by ripping/cutting them up.
What is the Capital Connection?
Passenger rail services, such as the Capital Connection, between the Horizons and Greater Wellington Regions is included in the transport passenger services.
I received voting documents that do not belong to me and I don’t know these people or where they have gone.
Write GNA (Gone No Address) on the envelope and put them back in the mail.
Why do we need freshwater management?
Freshwater is a high priority for both central government, and our communities. The freshwater and partnership programme aims to protect and enhance water quality and aquatic habitat including through partnership with landowners, iwi and external agencies. Much of this work includes riparian planning and stream fencing, as well as repairs to fish passages.
What is that barcode that I can see through the return envelope or on the front of the voting document?
It is a legal requirement to scan the barcode number to mark the electoral roll that you have voted so we can ensure that we do not receive two votes from the same person.
How do you ensure the secrecy of my vote?
Envelopes containing a voting document cannot be opened until there is a JP present. The JP is required to sign off that the processes used by the Electoral Officer met the legal requirements. The voter’s name is not on the voting document. When the envelope is opened the only thing the Electoral Officer is looking for is that the vote for each election is valid. This means that for FPP they are making sure that the voter’s intention is clear and they have not ticked or marked more than the number of candidates than there are vacancies.
Is Te Ao Nui owned by Horizons?
It is owned by MWRC Holdings Ltd, which is owned by Horizons. Having investments allows Council to reduce our reliance on general rating revenues to fund our work programmes. Horizons’ Group has investments in shares, commercial property, and fixed-term cash. Horizons uses its 100 per cent-owned holding company MWRC Holdings Limited as a vehicle for managing several investments.
Do I have to vote? I don’t know any of these candidates
No you don’t have to vote. You also don’t have to vote for all candidates or for all elections. But your vote is important because the people elected will be responsible for making decisions about what happens in your community for the next three years. To help you get to know about the candidates:
I live in the Rangitīkei District and I want to understand what I am paying for to get rid of Old Man's Beard?
Old Man’s Beard has been identified as a particular problem by the local Rangitīkei community and as result a Differentiated Uniform Annual Charge of $37.66 has been applied to properties over four hectares in size and a $9.69 charge for those under four hectares.
Do I have to vote for all the candidates for any issue? If I don’t vote for all the candidates or all the issues on my voting document, will all my votes be informal?
Under FPP you can vote for as many candidates as you want but not more than the number of positions available on the voting document. So if you are electing five councillors then you can vote for up to five candidates. Remember, for FPP you tick the candidates you want to elect. With STV you can vote for all or as many candidates as you wish but these must be in order of your preference and no number can be repeated. Remember for STV, you rank the candidates you want to elect from number 1 onwards. You can decide not to vote for one or more of the different elections on your voting document. This does not invalidate all your other votes.
Why does Horizons put out a rates brochure with the invoice?
We believe it’s important that you have a clear understanding of what your rates pay for and the benefits you receive, and we’ve had feedback that more communication is desired. Every council in the country does this and it’s part of our philosophy of being transparent about what we do. We encourage you to recycle this brochure if you don’t want to keep it for future reference.
I don't want my name and address showing on your Rate Information Database (RID).
We can send you a name suppression form to complete so we can remove your details. You can also download a copy of the suppression form. This suppression needs to be applied for each year. Please note that no names or postal addresses show in the rates search tool on our website.
Do I have to post my voting document back?
You can post it but make sure you have them in the mail by Tuesday 4 October 2022 to make sure it gets back to us in time (by 12 noon Saturday 8 October 2022) However, you can also deliver to the voting boxes which are at your local city or district council until 12 noon Saturday 8 October 2022)
I have lost my return envelope.
You can use an envelope of your own and put the return address and Freepost number on it OR contact your local city or district council Electoral Officer.
I have a media enquiry about Horizons rates. Who can I contact?
Please email the communications team at communications@horizons.govt.nz and someone will be in touch shortly.
I am on the Unpublished Parliamentary roll and I want a special vote please.
Contact the Electoral Officer at your local city or district council.
I didn’t receive my voting pack, how do I obtain a special vote?
I spoiled my voting documents / I have made a mistake on my documents. What can I do?
If you can amend it so that your voting intention is clear, then do so and initial the changes. OR contact your local city or district council Electoral Officer so they can issue you with another voting document.
Where can I have a special vote?
Contact your local city or district council Electoral Officer.
I am going away and will not be here when the voting documents are posted out.
My husband’s voting document and mine are different. He has more/less things to vote for. His list of candidates is different to mine?
Horizons Regional Council is using random name order on the voting documents. This could explain why the list looks different. Horizons Regional Council has established Maori constituencies. If you and your husband are not on the same electoral roll (Māori/general) then this may explain why the voting documents are different. If not then it is something that should be passed to the Electoral Officer.
I have received two voting documents
Do all the staff working on the election know who I voted for?
No, your vote remains secret under the required roll scrutiny and counting procedures.
What happens to all the voting documents after the elections?
They are delivered to the District Court and kept for 21 days so that the Court can access them should there be any application for recount or petition for inquiry. After 21 days, the court is responsible for destroying them.
When will we know the results of the election?
Progress and preliminary results will be announced as soon as possible after 12 noon on Saturday 8 October 2022. The official results will be announced when the final count is complete and special votes have been checked which will be between Thursday 13 October 2022 – Wednesday 19 October 2022
How will I find out if I have been elected?
Candidates Will be advised as soon as possible after progress and preliminary results are known. This may be by email or phone. The Voters Progress and preliminary results will be released to the media and placed on our website as soon as possible after noon on Saturday 8 October 2022.– www.horizons.govt.nz
What do I need to do if I want to challenge the results of the election?
Contact the Horizons Electoral Officer.
When do elected members take up their roles?
Elected members take up office the day after the official result has been declared by public notice. However, they cannot act until they have sworn the oath of office which is usually at the first meeting of council. This first meeting is usually held as soon as practicable after the final election results are known.
Who are elected members responsible to?
Ultimately the elected members’ final responsibility is to the local community. The Minister of Local Government and the Auditor– General do have a role in ensuring that councils follow the law.
How many elected members are there?
Horizons Regional Council will have 14 Elected Members as below:
I have a complaint about electoral signage.
The signs don’t have the required authorisation on them. The signs have been pulled over. The signs are bigger than they should be. In what locations can signs be erected? When can they be erected and when must they be pulled down? Contact your local city or district council Electoral Officer for that Council’s Signage Policy, or the Horizons Electoral Officer.
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