Feedback on proposed Whanganui bus network redesign signals community backing

An overwhelming 97% of respondents were Whanganui residents, reflecting the local interest in shaping the future of the city’s public transport network. Submissions came from across the city, with the highest participation from Castlecliff (19%), Aramoho (17%) and Whanganui East (14%).

Horizons Regional Council manager transport services Mark Read says the feedback confirms the community's desire for a more accessible and reliable public transport system.

"More than 70% of respondents said the proposed new network would improve connectivity. Areas such as Pūtiki, Whanganui Central and Aramoho showed support levels above 85%, with proposed new services and increased frequency driving positive sentiment.

"We've heard clearly from the community that they want a network that works for everyone, and is frequent, inclusive and future-focused," says Mr Read.

"This consultation will help us further refine the design to reflect Whanganui's current needs while balancing affordability and growth."

The feedback revealed significant interest in service improvements, with 42% of respondents highlighting the importance of increased frequency and reliability, and many expressing specific support for the move to 20-minute intervals and weekend services.

"The proposed new network would include two high-frequency routes, operating every 20 minutes, and three routes operating hourly. Services would run on all routes seven days a week," says Mr Read.

Key themes of the feedback also included transfer coordination, route coverage and accessibility, particularly for elderly and mobility-impaired residents, while 27% of respondents commented on proposed bus stop locations.

Mr Read says Horizons will use the feedback to guide final adjustments to the proposed network design and begin planning for implementation, expected in April 2026.

"As we approach the implementation date, we'll be rolling out a public awareness campaign to help the community understand the changes and what they mean for their journeys. A key aspect of implementation will be laying the groundwork to ensure as smooth a transition as possible for our current users, and clear information for new users,” he says.

"We're committed to making public transport a viable and attractive option for more of the city. Our goal is to provide a bus network that boosts transport options, reduces emissions and connects more people to the places they need to go."

For more information about public transport in the Horizons Region, head to www.horizons.govt.nz/buses-transport or follow Connect - Horizons Regional Transport on Instagram and Facebook.